Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us, Zone Germany Gmbh, Gallmayerstr. 12 in 81669 Munich , Germany, telephone 089 24411389, hello@ovallskincare.de by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Voluntary return guarantee

We offer you an additional voluntary return guarantee beyond the statutory cancellation period of 14 days. You can return the device in the original packaging to us within 30 days of receipt of the order without giving a reason. Upon receipt, we will refund you the entire purchase price.

Consequences of revocation

If you revoke this contract, we must reimburse you for all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. The return costs in the event of cancellation are to be borne by the buyer. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the cancellation of this contract

Zone Germany GmbH
Gallmayerstr. 12
81669 Munich

to send back. The deadline is met if you send back the goods before the period of fourteen days has expired. In principle, you bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample withdrawal form

(If you want to revoke the contract, you can use this form and send it to us.)


Zone Germany GmbH
Gallmayerstr. 12
81669 Munich

hello@ovallskincare.de Date:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

I/we (*) ordered the goods on (*)/received on (*)

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if notification is on paper)

(*) Delete where not applicable.